Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Info Advantage Inc is a managed service provider located in Rochester, New York, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. By leveraging advanced technology and industry best practices, Info Advantage Inc delivers reliable support to small and medium-sized enterprises in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Info Advantage Inc for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Info Advantage Inc serves Rochester and nearby areas including Irondequoit, Gates, and Webster. Major freeways include I-490 and I-590, with notable landmarks such as the Strong National Museum of Play.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Info Advantage Inc provide in Rochester, New York, and which industries do you specialize in locally?▶
Info Advantage Inc offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Info Advantage Inc average response time for tickets in Rochester, New York, and do you offer after-hours support?▶
The average response time for tickets at Info Advantage Inc is typically within a few hours. They also provide after-hours support to ensure client needs are met promptly.
Does Info Advantage Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Info Advantage Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Info Advantage Inc look like for a new client, and how long does it take?▶
Onboarding with Info Advantage Inc involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. This process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Info Advantage Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Info Advantage Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Info Advantage Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at Info Advantage Inc is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific client needs.
Customer Reviews