Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
PCA Technology Group, Inc. is a managed service provider based in Buffalo, New York, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on responsiveness and reliability, PCA Technology Group serves various industries, ensuring that clients receive tailored support to meet their unique technology needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend PCA Technology Group for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
PCA Technology Group, Inc. serves the Buffalo area, including nearby cities such as Cheektowaga, Amherst, and Niagara Falls. Major freeways include I-90 and I-290, with recognizable landmarks like the Buffalo Niagara International Airport and the Walden Galleria.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does PCA Technology Group, Inc. provide in Buffalo, New York, and which industries do you specialize in locally?▶
PCA Technology Group, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is PCA Technology Group, Inc. average response time for tickets in Buffalo, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. PCA Technology Group also offers after-hours support to ensure continuous service.
Does PCA Technology Group, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PCA Technology Group, Inc. provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for their clients.
What does onboarding with PCA Technology Group, Inc. look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the needs.
What tools and platforms does PCA Technology Group, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PCA Technology Group, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with PCA Technology Group, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can include different tiers of service based on client needs.
Customer Reviews