Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco PartnerCompTIA Security+
Overview
ProTech IT Solutions is a managed service provider located in Harrison, New York, specializing in IT support and managed services for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security for organizations in various industries. With a focus on responsiveness and reliability, ProTech IT Solutions aims to provide tailored IT solutions that meet the unique needs of their clients, ensuring they can focus on their core business activities.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend ProTech IT Solutions for their quick response times and dependable service. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
ProTech IT Solutions serves Harrison and nearby areas including White Plains, Rye, and Purchase. Major freeways include I-287 and I-95, with recognizable landmarks such as the Westchester Mall and the Purchase College.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
FAQ
What services does ProTech IT Solutions | Westchester County IT Support & Managed IT Services Company provide in Harrison, New York, and which industries do you specialize in locally?▶
ProTech IT Solutions offers a variety of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is ProTech IT Solutions | Westchester County IT Support & Managed IT Services Company average response time for tickets in Harrison, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. ProTech IT Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does ProTech IT Solutions | Westchester County IT Support & Managed IT Services Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ProTech IT Solutions provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with ProTech IT Solutions | Westchester County IT Support & Managed IT Services Company look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does ProTech IT Solutions | Westchester County IT Support & Managed IT Services Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ProTech IT Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ProTech IT Solutions | Westchester County IT Support & Managed IT Services Company and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to suit various business needs.
Customer Reviews