Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
EDC Squared is a managed service provider located in Fort Payne, Alabama, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while EDC Squared handles their technology needs. With a commitment to reliability and customer satisfaction, EDC Squared serves various industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend EDC Squared for their responsiveness and reliability. The team is noted for their effective communication and strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
EDC Squared serves Fort Payne and surrounding areas including Rainsville, Collinsville, and Mentone. Major freeways in the vicinity include US-11 and AL-35, with local landmarks such as the DeKalb County Courthouse and Little River Canyon.
Pricing Model
EDC Squared typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does EDC Squared provide in Fort Payne, Alabama, and which industries do you specialize in locally?▶
EDC Squared provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is EDC Squared average response time for tickets in Fort Payne, Alabama, and do you offer after-hours support?▶
EDC Squared typically has a rapid response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does EDC Squared handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, EDC Squared is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with EDC Squared look like for a new client, and how long does it take?▶
Onboarding with EDC Squared involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does EDC Squared support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
EDC Squared supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with EDC Squared and is it per user, per device, or a flat monthly plan?▶
EDC Squared generally offers a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses in budgeting their IT expenses.
Customer Reviews