Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Matt's Computer is a managed service provider located in Jacksonville, Alabama, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Matt's Computer serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Matt's Computer for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for their customers.
Service Coverage Area
Matt's Computer serves Jacksonville and nearby areas including Anniston, Oxford, and Piedmont. The business is conveniently located near Interstate 20 and is close to local landmarks such as the Jacksonville State University.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the needs of different businesses.
FAQ
What services does Matt's Computer provide in Jacksonville, Alabama, and which industries do you specialize in locally?▶
Matt's Computer offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Matt's Computer average response time for tickets in Jacksonville, Alabama, and do you offer after-hours support?▶
Matt's Computer typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Matt's Computer handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Matt's Computer provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Matt's Computer look like for a new client, and how long does it take?▶
Onboarding with Matt's Computer involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Matt's Computer support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Matt's Computer supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Matt's Computer and is it per user, per device, or a flat monthly plan?▶
Pricing at Matt's Computer is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the client's needs.
Customer Reviews