Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Aligned Tek is a managed service provider based in Birmingham, Alabama, specializing in IT services for local businesses. They offer a comprehensive range of solutions including cybersecurity, network management, and cloud services. By focusing on the unique needs of various industries, Aligned Tek delivers reliable and efficient IT support, helping businesses enhance their operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Aligned Tek for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Aligned Tek serves Birmingham and surrounding areas including Hoover, Vestavia Hills, and Mountain Brook. Major freeways include I-65 and I-459, with local landmarks such as the Birmingham Zoo and the Vulcan Park.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Aligned Tek provide in Birmingham, Alabama, and which industries do you specialize in locally?▶
Aligned Tek provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Aligned Tek average response time for tickets in Birmingham, Alabama, and do you offer after-hours support?▶
Aligned Tek typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Aligned Tek handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Aligned Tek is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Aligned Tek look like for a new client, and how long does it take?▶
Onboarding with Aligned Tek involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Aligned Tek support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Aligned Tek supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Aligned Tek and is it per user, per device, or a flat monthly plan?▶
Pricing with Aligned Tek is based on a flat monthly plan with tiered options, allowing businesses to choose based on their specific needs, whether per user or per device.
Customer Reviews