Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
eBrook Technologies is a managed service provider based in Jasper, Alabama, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, eBrook Technologies aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend eBrook Technologies for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported in their IT needs.
Service Coverage Area
eBrook Technologies serves Jasper and surrounding areas including Walker County, Carbon Hill, and Cordova. Major freeways include US-78 and AL-5, with local landmarks such as the Jasper Mall and the Walker County Courthouse.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does eBrook Technologies provide in Jasper, Alabama, and which industries do you specialize in locally?▶
eBrook Technologies provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is eBrook Technologies average response time for tickets in Jasper, Alabama, and do you offer after-hours support?▶
eBrook Technologies typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does eBrook Technologies handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, eBrook Technologies provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with eBrook Technologies look like for a new client, and how long does it take?▶
Onboarding with eBrook Technologies involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does eBrook Technologies support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
eBrook Technologies supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with eBrook Technologies and is it per user, per device, or a flat monthly plan?▶
Pricing at eBrook Technologies is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews