Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMwareDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cumberland Computer Services, LLC is a managed service provider located in Pelham, Alabama, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, they serve a diverse range of industries in the region.
Services
- Managed IT services
- Cybersecurity solutions
- Cloud services
- Network monitoring
- Data backups
- Help desk support
Review Summary
Clients frequently commend Cumberland Computer Services, LLC for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Cumberland Computer Services, LLC serves Pelham and surrounding areas including Hoover, Alabaster, and Helena, conveniently located near Interstate 65 and U.S. Highway 31, close to the Pelham Civic Complex.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options depending on the services required, allowing flexibility for businesses of all sizes.
FAQ
What services does Cumberland Computer Services., LLC provide in Pelham, Alabama, and which industries do you specialize in locally?▶
Cumberland Computer Services, LLC offers managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, finance, retail, and education.
How fast is Cumberland Computer Services., LLC average response time for tickets in Pelham, Alabama, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. They also provide after-hours support for urgent issues to ensure continuous service.
Does Cumberland Computer Services., LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cumberland Computer Services, LLC is experienced in managing cybersecurity and compliance for both HIPAA and PCI, helping businesses meet regulatory requirements.
What does onboarding with Cumberland Computer Services., LLC look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Cumberland Computer Services., LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cumberland Computer Services, LLC supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery using industry-standard platforms.
How does pricing work with Cumberland Computer Services., LLC and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiered options based on the services selected, allowing for scalability as business needs change.
Customer Reviews