Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Entech is a managed service provider located in Dothan, Alabama, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security for various industries. With a focus on reliability and customer support, Entech aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Entech for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Entech serves Dothan and surrounding areas including Enterprise, Ozark, and Abbeville. Major freeways include US-231 and AL-52, with local landmarks such as the Dothan Botanical Garden and the Wiregrass Museum of Art.
Pricing Model
Entech offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with various service tiers to accommodate different business needs.
FAQ
What services does Entech provide in Dothan, Alabama, and which industries do you specialize in locally?▶
Entech provides a variety of IT services including managed IT, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and education.
How fast is Entech average response time for tickets in Dothan, Alabama, and do you offer after-hours support?▶
Entech typically responds to support tickets within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Entech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Entech has expertise in cybersecurity and compliance, including HIPAA and PCI standards, ensuring that clients meet necessary regulations.
What does onboarding with Entech look like for a new client, and how long does it take?▶
Onboarding with Entech involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Entech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Entech supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Entech and is it per user, per device, or a flat monthly plan?▶
Entech offers pricing based on a per user or per device model, as well as flat monthly plans with different tiers to suit various business sizes and needs.
Customer Reviews