Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ETC Managed IT is a comprehensive managed service provider located in Dothan, Alabama. They specialize in delivering IT solutions to local businesses, ensuring reliable and secure technology environments. With a focus on enhancing operational efficiency, ETC Managed IT serves various industries, providing tailored services that meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight ETC Managed IT's responsiveness and reliability. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
ETC Managed IT serves Dothan and surrounding areas including Enterprise, Ozark, and Abbeville. Major freeways include US-231 and AL-52, with local landmarks such as the Dothan Botanical Garden and the Wiregrass Museum of Art.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does ETC Managed IT provide in Dothan, Alabama, and which industries do you specialize in locally?▶
ETC Managed IT provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is ETC Managed IT average response time for tickets in Dothan, Alabama, and do you offer after-hours support?▶
ETC Managed IT typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does ETC Managed IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ETC Managed IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI standards.
What does onboarding with ETC Managed IT look like for a new client, and how long does it take?▶
Onboarding with ETC Managed IT involves an initial assessment, setup of services, and training for staff. This process typically takes a few weeks, depending on the client's needs.
What tools and platforms does ETC Managed IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ETC Managed IT supports a variety of tools including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with ETC Managed IT and is it per user, per device, or a flat monthly plan?▶
Pricing with ETC Managed IT is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers.
Customer Reviews