Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
NP Information Systems is a managed service provider located in Auburn, Washington, dedicated to delivering comprehensive IT solutions for local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, NP Information Systems aims to enhance productivity and minimize downtime through proactive support and tailored technology strategies.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend NP Information Systems for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
NP Information Systems serves Auburn and surrounding areas including Kent, Federal Way, and Renton. Major freeways in the vicinity include I-5 and SR-167, with local landmarks such as the White River Valley Museum and Auburn Botanical Garden.
Pricing Model
The pricing structure at NP Information Systems typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does NP Information Systems provide in Auburn, Washington, and which industries do you specialize in locally?▶
NP Information Systems provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is NP Information Systems average response time for tickets in Auburn, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. NP Information Systems also offers after-hours support to ensure critical issues are addressed promptly.
Does NP Information Systems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NP Information Systems is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with NP Information Systems look like for a new client, and how long does it take?▶
Onboarding with NP Information Systems involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does NP Information Systems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NP Information Systems supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with NP Information Systems and is it per user, per device, or a flat monthly plan?▶
Pricing with NP Information Systems is generally structured as a flat monthly plan with options based on the number of users or devices, allowing for flexibility to meet different business needs.
Customer Reviews