Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Network Support Group LLC is a managed service provider based in Tacoma, Washington, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, they serve a diverse clientele, ensuring that businesses can focus on their core operations while Network Support Group manages their IT needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Network Support Group LLC. Many reviews commend their effective communication and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Network Support Group LLC serves Tacoma and surrounding areas including Puyallup, Lakewood, and University Place. Major freeways include I-5 and SR-16, with local landmarks such as Point Defiance Park and the Museum of Glass.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Network Support Group LLC provide in Tacoma, Washington, and which industries do you specialize in locally?▶
Network Support Group LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Network Support Group LLC average response time for tickets in Tacoma, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Yes, they offer after-hours support to ensure continuous service.
Does Network Support Group LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Network Support Group LLC has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Network Support Group LLC look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Network Support Group LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Network Support Group LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with Network Support Group LLC and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews