Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Twin Harbors Technology Solutions is a managed service provider based in Hoquiam, Washington, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, network management, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, they help enhance operational efficiency and security, allowing businesses to thrive in a competitive environment.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Twin Harbors Technology Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Twin Harbors Technology Solutions serves Hoquiam and surrounding areas including Aberdeen, Ocean Shores, Montesano, and Westport. The service area is accessible via major freeways such as US-101 and SR-109, with local landmarks like the Hoquiam River and the historic Hoquiam Castle.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options depending on the services required. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Twin Harbors Technology Solutions provide in Hoquiam, Washington, and which industries do you specialize in locally?▶
Twin Harbors Technology Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Twin Harbors Technology Solutions average response time for tickets in Hoquiam, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Twin Harbors Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Twin Harbors Technology Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Twin Harbors Technology Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Twin Harbors Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Twin Harbors Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Twin Harbors Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiered options based on the services required, allowing clients to choose a model that best fits their needs.
Customer Reviews