Graemouse Technologies, Inc is a leading managed service provider based in Lakewood, Washington, specializing in IT services for local businesses. They offer a comprehensive range of solutions including cybersecurity, cloud services, and IT consulting. With a focus on reliability and customer satisfaction, Graemouse Technologies aims to enhance operational efficiency and security for organizations in the region.
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Clients frequently commend Graemouse Technologies for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Graemouse Technologies serves the Lakewood area and nearby cities such as Tacoma, Puyallup, and University Place. The company is conveniently located near Interstate 5 and State Route 512, close to landmarks like Fort Steilacoom Park.
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
Graemouse Technologies offers a variety of services including managed IT support, cybersecurity, cloud solutions, and IT consulting. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
The average response time for support tickets is typically within a few hours. Graemouse Technologies also provides after-hours support to ensure that client issues are addressed promptly.
Yes, Graemouse Technologies is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
Onboarding typically involves an initial assessment, setup of services, and training for staff. The process can take anywhere from a few days to a couple of weeks, depending on the complexity of the client's needs.
Graemouse Technologies supports a variety of tools and platforms including Microsoft 365, Google Workspace, and comprehensive backup and disaster recovery solutions to ensure business continuity.
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to the specific needs of the client.