Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Wings is a managed service provider located in Walla Walla, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT challenges. By leveraging advanced technology and industry best practices, Wings aims to enhance operational efficiency and security for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Wings for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Wings serves Walla Walla and surrounding areas including College Place, Milton-Freewater, and Waitsburg. Major freeways in the vicinity include Interstate 82 and U.S. Route 12, with local landmarks such as Fort Walla Walla Park and the Walla Walla University.
Pricing Model
Wings offers a flexible pricing model that can be tailored to client needs, typically structured on a per user or per device basis. They also provide flat monthly plans with tiered options to accommodate various business sizes.
FAQ
What services does Wings provide in Walla Walla, Washington, and which industries do you specialize in locally?▶
Wings provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is Wings average response time for tickets in Walla Walla, Washington, and do you offer after-hours support?▶
Wings typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Wings handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Wings is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Wings look like for a new client, and how long does it take?▶
Onboarding with Wings involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Wings support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Wings supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Wings and is it per user, per device, or a flat monthly plan?▶
Wings offers a pricing structure that can be based on a per user or per device model, as well as flat monthly plans with different tiers to suit various business needs.
Customer Reviews