Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
PocketiNet Internet Communications Inc is a managed service provider located in Walla Walla, Washington. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable and secure technology environments. With a focus on customer satisfaction, PocketiNet offers tailored services that enhance operational efficiency and support growth for various industries in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight PocketiNet's responsiveness and reliability in managing their IT needs. The company is noted for its strong communication and commitment to security, ensuring that businesses can operate smoothly and safely.
Service Coverage Area
PocketiNet serves Walla Walla and surrounding areas including College Place, Milton-Freewater, and Waitsburg. The business is conveniently located near Interstate 82 and U.S. Route 12, close to landmarks such as Whitman College and Fort Walla Walla Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does PocketiNet Internet Communications Inc provide in Walla Walla, Washington, and which industries do you specialize in locally?▶
PocketiNet provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is PocketiNet Internet Communications Inc average response time for tickets in Walla Walla, Washington, and do you offer after-hours support?▶
PocketiNet aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does PocketiNet Internet Communications Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PocketiNet is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with PocketiNet Internet Communications Inc look like for a new client, and how long does it take?▶
Onboarding with PocketiNet involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does PocketiNet Internet Communications Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PocketiNet supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with PocketiNet Internet Communications Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at PocketiNet is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on service levels.
Customer Reviews