Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Incognito IT is a managed service provider based in Kennewick, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while relying on secure and efficient IT infrastructure. With a commitment to enhancing productivity and minimizing downtime, Incognito IT serves various industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Incognito IT for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Incognito IT serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. The business is conveniently located near major freeways like I-82 and I-182, close to landmarks such as Columbia Center Mall.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Incognito IT provide in Kennewick, Washington, and which industries do you specialize in locally?▶
Incognito IT provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Incognito IT average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
Incognito IT typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Incognito IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Incognito IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Incognito IT look like for a new client, and how long does it take?▶
Onboarding with Incognito IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Incognito IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Incognito IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Incognito IT and is it per user, per device, or a flat monthly plan?▶
Pricing with Incognito IT is flexible, offering options for per-user or per-device billing, as well as flat monthly plans that cater to different service levels.
Customer Reviews