Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
PocketiNet Internet Communications Inc is a managed service provider located in Kennewick, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while PocketiNet manages their IT infrastructure. With a commitment to reliability and security, they serve various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight PocketiNet's responsiveness and reliability in managing their IT needs. The company is noted for its strong communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
PocketiNet serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. Major freeways include I-82 and I-182, with local landmarks like Columbia Center Mall and the Tri-Cities Airport.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does PocketiNet Internet Communications Inc provide in Kennewick, Washington, and which industries do you specialize in locally?▶
PocketiNet Internet Communications Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is PocketiNet Internet Communications Inc average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. PocketiNet also offers after-hours support to ensure that clients receive assistance when needed.
Does PocketiNet Internet Communications Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PocketiNet Internet Communications Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with PocketiNet Internet Communications Inc look like for a new client, and how long does it take?▶
Onboarding with PocketiNet involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does PocketiNet Internet Communications Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PocketiNet supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with PocketiNet Internet Communications Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at PocketiNet is generally structured on a per user or per device basis, with options for flat monthly plans that may include different tiers of service.
Customer Reviews