Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
CBIT is a managed service provider located in Richland, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about their IT infrastructure. With a commitment to reliability and security, CBIT serves various industries, providing tailored support that enhances productivity and operational efficiency.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend CBIT for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
CBIT serves Richland and surrounding areas including Kennewick, Pasco, West Richland, and Benton City. Major freeways include I-182 and US-395, with local landmarks such as the Columbia Center Mall and the Hanford Reach National Monument.
Pricing Model
CBIT offers a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does CBIT provide in Richland, Washington, and which industries do you specialize in locally?▶
CBIT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is CBIT average response time for tickets in Richland, Washington, and do you offer after-hours support?▶
CBIT typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does CBIT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CBIT has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, helping clients maintain regulatory standards.
What does onboarding with CBIT look like for a new client, and how long does it take?▶
Onboarding with CBIT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does CBIT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CBIT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with CBIT and is it per user, per device, or a flat monthly plan?▶
CBIT utilizes a flat monthly pricing model with tiered options based on services. This allows businesses to choose a plan that best fits their needs, whether per user or per device.
Customer Reviews