Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified Network Associate
Overview
SS SUPPORT NETWORK is a managed service provider based in Vancouver, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, SS SUPPORT NETWORK serves various industries, helping organizations enhance their technology infrastructure and operational efficiency.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend SS SUPPORT NETWORK for their responsiveness and reliability. Reviews highlight effective communication and a strong focus on security, making them a trusted partner for IT services.
Service Coverage Area
SS SUPPORT NETWORK serves the Vancouver area, including nearby cities such as Portland, Camas, and Washougal. The business is conveniently located near Interstate 205 and the Vancouver Mall.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does SS SUPPORT NETWORK provide in Vancouver, Washington, and which industries do you specialize in locally?▶
SS SUPPORT NETWORK provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is SS SUPPORT NETWORK average response time for tickets in Vancouver, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. SS SUPPORT NETWORK also offers after-hours support to ensure that clients receive assistance whenever needed.
Does SS SUPPORT NETWORK handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SS SUPPORT NETWORK is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with SS SUPPORT NETWORK look like for a new client, and how long does it take?▶
Onboarding with SS SUPPORT NETWORK involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does SS SUPPORT NETWORK support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SS SUPPORT NETWORK supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with SS SUPPORT NETWORK and is it per user, per device, or a flat monthly plan?▶
Pricing with SS SUPPORT NETWORK is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on service levels.
Customer Reviews