Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
Tech Xprtz Technical Support is a managed service provider based in Portland, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, catering to various industries including healthcare, finance, and retail. Their focus on reliability and security helps businesses enhance their operational efficiency and protect sensitive data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Tech Xprtz's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Tech Xprtz Technical Support serves the Portland area, including nearby cities such as Gresham, Beaverton, and Tigard. Major freeways include I-205 and I-5, with recognizable landmarks like the Portland International Airport and the Oregon Convention Center.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options depending on the services required. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Tech Xprtz Technical Support provide in Portland, Oregon, and which industries do you specialize in locally?▶
Tech Xprtz Technical Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Tech Xprtz Technical Support average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
Tech Xprtz Technical Support typically has a quick response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Tech Xprtz Technical Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Xprtz Technical Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Tech Xprtz Technical Support look like for a new client, and how long does it take?▶
Onboarding with Tech Xprtz Technical Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Tech Xprtz Technical Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Xprtz Technical Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Tech Xprtz Technical Support and is it per user, per device, or a flat monthly plan?▶
Pricing with Tech Xprtz Technical Support is generally structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses.
Customer Reviews