Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
White Label IT – 24/7 IT Support is a managed service provider based in Portland, Oregon, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, they provide businesses with the technology support needed to thrive in a competitive environment.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently praise White Label IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
White Label IT serves the greater Portland area, including nearby cities such as Beaverton, Tigard, and Gresham. Major freeways include I-5 and I-205, with local landmarks like the Oregon Zoo and Washington Park.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that include different service tiers to meet varying business needs.
FAQ
What services does White Label IT – 24/7 IT Support provide in Portland, Oregon, and which industries do you specialize in locally?▶
White Label IT offers a variety of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is White Label IT – 24/7 IT Support average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour. White Label IT provides 24/7 support, ensuring assistance is available even after regular business hours.
Does White Label IT – 24/7 IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, White Label IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with White Label IT – 24/7 IT Support look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does White Label IT – 24/7 IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
White Label IT supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with White Label IT – 24/7 IT Support and is it per user, per device, or a flat monthly plan?▶
Pricing is flexible, with options available on a per user or per device basis, as well as flat monthly plans that cater to different service levels.
Customer Reviews