Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cook Solutions Group is a managed service provider based in Redmond, Oregon, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, cloud services, and IT support. By focusing on the unique needs of various industries, Cook Solutions Group helps organizations enhance their operational efficiency and security, ensuring they can thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Cook Solutions Group for their responsiveness and reliability. Many reviews highlight the team's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Cook Solutions Group serves Redmond and surrounding areas including Bend, Sisters, and Prineville, with easy access via US-97 and OR-126. Notable local landmarks include the Deschutes River and Smith Rock State Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Cook Solutions Group provide in Redmond, Oregon, and which industries do you specialize in locally?▶
Cook Solutions Group offers a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Cook Solutions Group average response time for tickets in Redmond, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Cook Solutions Group also provides after-hours support to ensure client needs are met at all times.
Does Cook Solutions Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cook Solutions Group is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Cook Solutions Group look like for a new client, and how long does it take?▶
Onboarding with Cook Solutions Group involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Cook Solutions Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cook Solutions Group supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Cook Solutions Group and is it per user, per device, or a flat monthly plan?▶
Pricing with Cook Solutions Group is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to meet specific business needs.
Customer Reviews