Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Reliance Connects is a managed service provider located in Elkton, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while relying on secure and efficient technology. With a commitment to responsiveness and reliability, Reliance Connects serves various industries, enhancing productivity and safeguarding digital assets for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Reliance Connects for their quick response times and reliable service. Reviews highlight the team's expertise in cybersecurity and their effective communication. Customers appreciate the proactive support that enhances their IT infrastructure.
Service Coverage Area
Reliance Connects serves Elkton and surrounding areas including Reedsport, Drain, and Sutherlin. The service area is accessible via Highway 38 and is near landmarks such as the Umpqua River and Elkton Community Center.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different business needs. This flexibility allows clients to choose a model that best fits their operational requirements.
FAQ
What services does Reliance Connects provide in Elkton, Oregon, and which industries do you specialize in locally?▶
Reliance Connects offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Reliance Connects average response time for tickets in Elkton, Oregon, and do you offer after-hours support?▶
Reliance Connects typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure critical issues are addressed promptly.
Does Reliance Connects handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Reliance Connects is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Reliance Connects look like for a new client, and how long does it take?▶
Onboarding with Reliance Connects involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Reliance Connects support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Reliance Connects supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Reliance Connects and is it per user, per device, or a flat monthly plan?▶
Pricing with Reliance Connects can be structured per user or per device, as well as through flat monthly plans, allowing businesses to choose the option that best fits their needs.
Customer Reviews