Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
CompTIA A+Microsoft Certified PartnerCisco Certified Network Associate
Overview
FTS Computer Repair is a managed service provider located in Florence, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer satisfaction, FTS Computer Repair aims to provide comprehensive support to ensure that clients can focus on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend FTS Computer Repair for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected.
Service Coverage Area
FTS Computer Repair serves Florence and nearby areas including Reedsport, Dunes City, and Mapleton. The service area is accessible via Highway 101 and is close to landmarks such as the Siuslaw River and the Florence Events Center.
Pricing Model
FTS Computer Repair utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does FTS Computer Repair provide in Florence, Oregon, and which industries do you specialize in locally?▶
FTS Computer Repair offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, finance, and education.
How fast is FTS Computer Repair average response time for tickets in Florence, Oregon, and do you offer after-hours support?▶
FTS Computer Repair typically has a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure client needs are met promptly.
Does FTS Computer Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, FTS Computer Repair is equipped to handle cybersecurity measures and compliance requirements for HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with FTS Computer Repair look like for a new client, and how long does it take?▶
Onboarding with FTS Computer Repair involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does FTS Computer Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
FTS Computer Repair supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with FTS Computer Repair and is it per user, per device, or a flat monthly plan?▶
FTS Computer Repair offers a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews