Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Web Media Express is a managed service provider located in Roseburg, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on customer satisfaction, Web Media Express aims to provide reliable support and innovative technology solutions to help businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Web Media Express for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Web Media Express serves Roseburg and surrounding areas including Winston, Sutherlin, and Myrtle Creek. The service area is accessible via major freeways such as I-5 and OR-99, with local landmarks including the Douglas County Museum and Stewart Park.
Pricing Model
Web Media Express typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Web Media Express provide in Roseburg, Oregon, and which industries do you specialize in locally?▶
Web Media Express provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Web Media Express average response time for tickets in Roseburg, Oregon, and do you offer after-hours support?▶
Web Media Express typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Web Media Express handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Web Media Express is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Web Media Express look like for a new client, and how long does it take?▶
Onboarding with Web Media Express involves an initial assessment of the client's needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Web Media Express support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Web Media Express supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Web Media Express and is it per user, per device, or a flat monthly plan?▶
Web Media Express generally uses a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews