Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Data Center West Inc is a managed service provider located in Medford, Oregon, specializing in IT services for local businesses. They offer a range of solutions including network monitoring, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, Data Center West Inc serves various industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Data Center West Inc for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Data Center West Inc serves Medford and surrounding areas including Ashland, Central Point, and Jacksonville. The business is conveniently located near Interstate 5 and is close to local landmarks such as the Rogue Valley Mall.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does Data Center West Inc provide in Medford, Oregon, and which industries do you specialize in locally?▶
Data Center West Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Data Center West Inc average response time for tickets in Medford, Oregon, and do you offer after-hours support?▶
The average response time for tickets at Data Center West Inc is typically within one hour during business hours. They also offer after-hours support for urgent issues.
Does Data Center West Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Data Center West Inc is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is secure and compliant with regulations.
What does onboarding with Data Center West Inc look like for a new client, and how long does it take?▶
Onboarding with Data Center West Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the services required.
What tools and platforms does Data Center West Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Data Center West Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Data Center West Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at Data Center West Inc is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews