Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Burning Diode Technology Services is a managed service provider located in Central Point, Oregon, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, catering to various industries including healthcare, finance, and retail. Their commitment to reliability and security helps businesses enhance their operational efficiency and protect their data.
Services
- Managed IT services
- Cybersecurity solutions
- Cloud migrations
- Network monitoring
- Help desk support
- Data backups and recovery
Review Summary
Clients frequently commend Burning Diode Technology Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Burning Diode Technology Services serves Central Point and nearby areas including Medford, Eagle Point, and Ashland. The business is conveniently located near Interstate 5 and is close to local landmarks such as the Central Point Library and the Rogue Valley Mall.
Pricing Model
The pricing model for Burning Diode Technology Services is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does Burning Diode Technology Services provide in Central Point, Oregon, and which industries do you specialize in locally?▶
Burning Diode Technology Services offers managed IT services, cybersecurity, cloud migrations, and more. They specialize in industries such as healthcare, finance, and retail.
How fast is Burning Diode Technology Services average response time for tickets in Central Point, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. They also provide after-hours support to ensure client needs are met at all times.
Does Burning Diode Technology Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Burning Diode Technology Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Burning Diode Technology Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Burning Diode Technology Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Burning Diode Technology Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews