Industries Served
HealthcareRetailManufacturingFinanceHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
FormaTech IT Services is a managed service provider located in Napa, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, FormaTech supports various industries, helping them leverage technology for improved efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend FormaTech IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
FormaTech IT Services serves Napa and surrounding areas including Vallejo, Sonoma, and American Canyon. The business is conveniently located near Highway 29 and the Napa Valley Expo.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does FormaTech IT Services provide in Napa, California, and which industries do you specialize in locally?▶
FormaTech IT Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and finance.
How fast is FormaTech IT Services average response time for tickets in Napa, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. After-hours support is available for critical issues to ensure continuous service.
Does FormaTech IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, FormaTech IT Services provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with FormaTech IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the needs.
What tools and platforms does FormaTech IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
FormaTech IT Services supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with FormaTech IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that provide predictable costs for IT services.
Customer Reviews