Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
True IT is a managed service provider located in Santa Rosa, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including cybersecurity, network management, and cloud solutions, ensuring that organizations can operate efficiently and securely. By focusing on the unique needs of businesses in the region, True IT provides valuable support that enhances productivity and minimizes downtime.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend True IT for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
True IT serves Santa Rosa and surrounding areas including Petaluma, Rohnert Park, and Windsor. Major freeways in the vicinity include Highway 101 and Highway 12, with local landmarks such as the Santa Rosa Plaza and the Charles M. Schulz Museum.
Pricing Model
True IT employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does True IT provide in Santa Rosa, California, and which industries do you specialize in locally?▶
True IT provides a range of managed IT services including network monitoring, cybersecurity, and cloud solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is True IT average response time for tickets in Santa Rosa, California, and do you offer after-hours support?▶
True IT typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does True IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, True IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with True IT look like for a new client, and how long does it take?▶
Onboarding with True IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does True IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
True IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with True IT and is it per user, per device, or a flat monthly plan?▶
True IT offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that suits their specific needs.
Customer Reviews