Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Grapevine Communications is a managed service provider located in Healdsburg, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Grapevine Communications aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Grapevine Communications' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, with many recommending their services.
Service Coverage Area
Grapevine Communications serves Healdsburg and surrounding areas including Windsor, Cloverdale, and Santa Rosa. The service area is accessible via major freeways such as Highway 101 and Highway 128, with local landmarks including the Healdsburg Plaza and the Russian River.
Pricing Model
Grapevine Communications typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Grapevine Communications provide in Healdsburg, California, and which industries do you specialize in locally?▶
Grapevine Communications offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Grapevine Communications average response time for tickets in Healdsburg, California, and do you offer after-hours support?▶
Grapevine Communications typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does Grapevine Communications handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Grapevine Communications is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Grapevine Communications look like for a new client, and how long does it take?▶
Onboarding with Grapevine Communications involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Grapevine Communications support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Grapevine Communications supports a wide range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Grapevine Communications and is it per user, per device, or a flat monthly plan?▶
Grapevine Communications typically offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews