Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech Support is a managed service provider based in Lodi, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can operate efficiently and securely. With a focus on small to medium-sized enterprises, Tech Support delivers tailored IT strategies that enhance productivity and protect sensitive data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tech Support for their responsiveness and reliability. They appreciate the proactive communication and the strong focus on security. Overall, customers feel confident in the support provided for their IT needs.
Service Coverage Area
Tech Support serves Lodi and nearby areas including Stockton, Galt, and Manteca. Major freeways in the vicinity include Interstate 5 and Highway 99, with local landmarks such as Lodi Lake and the Lodi Wine Country.
Pricing Model
Tech Support offers flexible pricing structures, typically based on a per-user or per-device model. They also provide flat monthly plans with tiered options to suit various business needs.
FAQ
What services does Tech Support provide in Lodi, California, and which industries do you specialize in locally?▶
Tech Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Tech Support average response time for tickets in Lodi, California, and do you offer after-hours support?▶
Tech Support typically has a rapid response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Tech Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Tech Support look like for a new client, and how long does it take?▶
Onboarding with Tech Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Tech Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Tech Support and is it per user, per device, or a flat monthly plan?▶
Tech Support offers pricing based on a per-user or per-device model, as well as flat monthly plans with tiered options to accommodate different business sizes and needs.
Customer Reviews