Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Bay Computing Group is a managed service provider located in Concord, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and industry best practices, Bay Computing Group helps businesses enhance their operational efficiency and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Bay Computing Group for their responsiveness and reliability in managing IT needs. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Bay Computing Group serves Concord and nearby cities such as Walnut Creek, Pleasant Hill, and Martinez. The firm is conveniently located near Interstate 680 and Highway 242, close to landmarks like the Concord Pavilion and Todos Santos Plaza.
Pricing Model
Bay Computing Group typically employs a flat monthly pricing model with tiers based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Bay Computing Group provide in Concord, California, and which industries do you specialize in locally?▶
Bay Computing Group provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Bay Computing Group average response time for tickets in Concord, California, and do you offer after-hours support?▶
Bay Computing Group typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Bay Computing Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Bay Computing Group is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Bay Computing Group look like for a new client, and how long does it take?▶
Onboarding with Bay Computing Group involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Bay Computing Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Bay Computing Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Bay Computing Group and is it per user, per device, or a flat monthly plan?▶
Bay Computing Group generally utilizes a flat monthly pricing model that can be tailored based on the number of users or devices, allowing for flexible budgeting.
Customer Reviews