Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TekEdge @ Home is a managed service provider based in Fresno, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, TekEdge @ Home serves various industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight TekEdge @ Home's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
TekEdge @ Home serves the Fresno area and nearby cities such as Clovis, Madera, and Selma. Major freeways include Highway 41 and Highway 99, with local landmarks like the Fresno Chaffee Zoo and Woodward Park.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different business sizes and needs.
FAQ
What services does TekEdge @ Home provide in Fresno, California, and which industries do you specialize in locally?▶
TekEdge @ Home provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is TekEdge @ Home average response time for tickets in Fresno, California, and do you offer after-hours support?▶
TekEdge @ Home typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does TekEdge @ Home handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TekEdge @ Home provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary standards.
What does onboarding with TekEdge @ Home look like for a new client, and how long does it take?▶
Onboarding with TekEdge @ Home involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does TekEdge @ Home support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TekEdge @ Home supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with TekEdge @ Home and is it per user, per device, or a flat monthly plan?▶
Pricing at TekEdge @ Home is flexible, offering options on a per-user or per-device basis, as well as flat monthly plans tailored to the specific needs of businesses.
Customer Reviews