Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Ridgeline IT Solutions is a managed service provider located in Sonora, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Ridgeline IT Solutions helps organizations streamline their IT infrastructure, ensuring reliable support and proactive management tailored to the unique needs of various industries.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Ridgeline IT Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Ridgeline IT Solutions serves the Sonora area and nearby cities such as Twain Harte, Jamestown, and Columbia. The business is conveniently located near Highway 108 and is close to local landmarks like the Sonora Opera Hall.
Pricing Model
The pricing structure at Ridgeline IT Solutions is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. They also offer pricing models based on per user or per device.
FAQ
What services does Ridgeline IT Solutions provide in Sonora, California, and which industries do you specialize in locally?▶
Ridgeline IT Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Ridgeline IT Solutions average response time for tickets in Sonora, California, and do you offer after-hours support?▶
Ridgeline IT Solutions typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Ridgeline IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Ridgeline IT Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Ridgeline IT Solutions look like for a new client, and how long does it take?▶
Onboarding with Ridgeline IT Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Ridgeline IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Ridgeline IT Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Ridgeline IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Ridgeline IT Solutions is flexible, typically based on a flat monthly plan with options for per user or per device pricing, allowing businesses to choose the model that best fits their needs.
Customer Reviews