Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Managed Facility Solutions is a comprehensive IT service provider based in San Jose, California. They specialize in delivering tailored technology solutions to local businesses, enhancing operational efficiency and security. With a focus on customer satisfaction, they support various industries by offering reliable managed services that ensure seamless IT operations.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Managed Facility Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for their customers.
Service Coverage Area
Managed Facility Solutions serves the San Jose area and nearby cities such as Santa Clara, Milpitas, and Campbell. They are conveniently located near major freeways including Highway 101 and Interstate 880, close to landmarks like the San Jose International Airport.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, accommodating different business sizes and needs. They also offer per user and per device pricing models to provide flexibility.
FAQ
What services does Managed Facility Solutions provide in San Jose, California, and which industries do you specialize in locally?▶
Managed Facility Solutions offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Managed Facility Solutions average response time for tickets in San Jose, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Managed Facility Solutions also provides after-hours support to ensure continuous service.
Does Managed Facility Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Managed Facility Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Managed Facility Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Managed Facility Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Managed Facility Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Managed Facility Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is flexible and can be structured as per user, per device, or a flat monthly plan, allowing businesses to choose the model that best fits their needs.
Customer Reviews