Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Jones IT is a managed service provider based in San Francisco, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Jones IT aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Jones IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Jones IT serves the San Francisco area, including nearby cities such as Oakland, Daly City, and South San Francisco. Major freeways include I-280 and I-80, with recognizable landmarks like Golden Gate Park and the San Francisco Museum of Modern Art.
Pricing Model
Jones IT utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Jones IT provide in San Francisco, California, and which industries do you specialize in locally?▶
Jones IT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Jones IT average response time for tickets in San Francisco, California, and do you offer after-hours support?▶
Jones IT typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Jones IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Jones IT is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Jones IT look like for a new client, and how long does it take?▶
Onboarding with Jones IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Jones IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Jones IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Jones IT and is it per user, per device, or a flat monthly plan?▶
Jones IT operates on a flat monthly pricing model with tiered options, allowing businesses to select a plan based on their specific needs, whether it be per user or per device.
Customer Reviews