Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Vertex Telecom, Inc is a managed service provider located in Pomona, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Vertex Telecom, Inc aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Customers frequently highlight the responsiveness and reliability of Vertex Telecom, Inc. Many reviews commend their effective communication and commitment to security. However, some feedback indicates areas for improvement in service delivery.
Service Coverage Area
Vertex Telecom, Inc serves Pomona and surrounding areas including Ontario, Chino, Claremont, and La Verne. The service area is accessible via major freeways such as I-10 and I-210, and is near landmarks like the Pomona Fairplex and California State Polytechnic University.
Pricing Model
The pricing model at Vertex Telecom, Inc typically operates on a flat monthly basis with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does Vertex Telecom, Inc provide in Pomona, California, and which industries do you specialize in locally?▶
Vertex Telecom, Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Vertex Telecom, Inc average response time for tickets in Pomona, California, and do you offer after-hours support?▶
The average response time for tickets at Vertex Telecom, Inc is typically within a few hours. They also offer after-hours support to ensure that client needs are met promptly.
Does Vertex Telecom, Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Vertex Telecom, Inc is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Vertex Telecom, Inc look like for a new client, and how long does it take?▶
Onboarding with Vertex Telecom, Inc involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Vertex Telecom, Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Vertex Telecom, Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Vertex Telecom, Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at Vertex Telecom, Inc is generally structured as a flat monthly plan with options for per user or per device pricing, allowing flexibility based on client needs.
Customer Reviews