Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Franklin Technology Management is a managed service provider located in Monterey, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Franklin Technology Management aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Franklin Technology Management's responsiveness and reliability in addressing IT issues. The team is praised for their effective communication and commitment to security, ensuring that businesses can operate smoothly and safely.
Service Coverage Area
Franklin Technology Management serves the Monterey area, including nearby cities such as Pacific Grove, Carmel-by-the-Sea, and Seaside. The business is conveniently located near Highway 1 and the scenic Cannery Row.
Pricing Model
The pricing structure at Franklin Technology Management is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. They also offer pricing models based on per user or per device.
FAQ
What services does Franklin Technology Management provide in Monterey, California, and which industries do you specialize in locally?▶
Franklin Technology Management offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and education.
How fast is Franklin Technology Management average response time for tickets in Monterey, California, and do you offer after-hours support?▶
The average response time for tickets at Franklin Technology Management is typically within a few hours. They also provide after-hours support to ensure that clients' IT needs are addressed promptly.
Does Franklin Technology Management handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Franklin Technology Management is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that businesses meet necessary regulations.
What does onboarding with Franklin Technology Management look like for a new client, and how long does it take?▶
Onboarding with Franklin Technology Management involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Franklin Technology Management support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Franklin Technology Management supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Franklin Technology Management and is it per user, per device, or a flat monthly plan?▶
Franklin Technology Management offers flexible pricing models, including per user, per device, and flat monthly plans with tiered options to accommodate different business needs.
Customer Reviews