Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TMI Data is a managed service provider located in Monterey, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. TMI Data is committed to delivering reliable technology support, ensuring that clients can focus on their core business activities while benefiting from expert IT management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend TMI Data for their responsiveness and reliability in handling IT issues. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
TMI Data serves the Monterey area, including nearby cities such as Carmel, Pacific Grove, and Salinas. Major freeways include Highway 1 and Highway 68, with recognizable landmarks like the Monterey Bay Aquarium and Cannery Row.
Pricing Model
TMI Data utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT expenses more effectively.
FAQ
What services does TMI Data provide in Monterey, California, and which industries do you specialize in locally?▶
TMI Data provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and education.
How fast is TMI Data average response time for tickets in Monterey, California, and do you offer after-hours support?▶
TMI Data typically responds to support tickets within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does TMI Data handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TMI Data is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with TMI Data look like for a new client, and how long does it take?▶
Onboarding with TMI Data involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does TMI Data support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TMI Data supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with TMI Data and is it per user, per device, or a flat monthly plan?▶
TMI Data operates on a flat monthly pricing model with tiered options based on the services provided, allowing for predictable budgeting for clients.
Customer Reviews