Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Network Remedy – IT Support, IT Security & Managed IT Services is a managed service provider based in Santa Clara, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable support and security for their technology needs. With a focus on enhancing operational efficiency, they serve various industries, providing tailored services that help organizations thrive in a competitive landscape.
Services
- Managed IT services
- Network monitoring
- Cybersecurity solutions
- Data backups and recovery
- Help desk support
- Cloud services
Review Summary
Clients frequently highlight Network Remedy's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and strong focus on security, providing peace of mind to businesses.
Service Coverage Area
Network Remedy serves Santa Clara and nearby cities such as San Jose, Sunnyvale, and Milpitas. The area is accessible via major freeways including US-101 and I-880, and is close to landmarks like Levi's Stadium and the Santa Clara Convention Center.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to the specific needs of businesses.
FAQ
What services does Network Remedy – IT Support, IT Security & Managed IT Services provide in Santa Clara, California, and which industries do you specialize in locally?▶
Network Remedy offers a range of services including managed IT, cybersecurity, data backups, and cloud solutions. They specialize in industries such as healthcare, finance, and education.
How fast is Network Remedy – IT Support, IT Security & Managed IT Services average response time for tickets in Santa Clara, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour. Network Remedy also provides after-hours support to ensure clients receive assistance whenever needed.
Does Network Remedy – IT Support, IT Security & Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Network Remedy is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Network Remedy – IT Support, IT Security & Managed IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Network Remedy – IT Support, IT Security & Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Network Remedy supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Network Remedy – IT Support, IT Security & Managed IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the specific services required by the client.
Customer Reviews