Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Shadow Techs LLC is a managed service provider based in Los Angeles, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, Shadow Techs LLC serves various industries, helping organizations leverage technology to enhance productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Shadow Techs LLC's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, providing peace of mind for businesses.
Service Coverage Area
Shadow Techs LLC serves the greater Los Angeles area, including nearby cities such as Culver City, Santa Monica, and West Hollywood. The business is conveniently located near the 10 and 405 freeways, close to landmarks like the Westfield Culver City Mall.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet specific client needs.
FAQ
What services does Shadow Techs LLC provide in Los Angeles, California, and which industries do you specialize in locally?▶
Shadow Techs LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Shadow Techs LLC average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Shadow Techs LLC typically responds to support tickets within a few hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Shadow Techs LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Shadow Techs LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Shadow Techs LLC look like for a new client, and how long does it take?▶
Onboarding with Shadow Techs LLC involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Shadow Techs LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Shadow Techs LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Shadow Techs LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at Shadow Techs LLC is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit the client's requirements.
Customer Reviews