Industries Served
HealthcareEducationRetailFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Access Support Network is a managed service provider based in San Luis Obispo, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. By leveraging advanced technologies and industry best practices, Access Support Network helps organizations enhance their productivity and security, making them a valuable partner for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Access Support Network for their responsiveness and reliability in addressing IT issues. Reviews highlight the team's effective communication and commitment to security, contributing to a high level of customer satisfaction.
Service Coverage Area
Access Support Network serves the San Luis Obispo area, including nearby cities such as Paso Robles, Atascadero, and Morro Bay. The service area is accessible via major freeways such as US-101 and CA-1, with recognizable landmarks like the San Luis Obispo Mission and the Cal Poly campus.
Pricing Model
Access Support Network typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Access Support Network provide in San Luis Obispo, California, and which industries do you specialize in locally?▶
Access Support Network provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, and retail.
How fast is Access Support Network average response time for tickets in San Luis Obispo, California, and do you offer after-hours support?▶
Access Support Network typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Access Support Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Access Support Network is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Access Support Network look like for a new client, and how long does it take?▶
Onboarding with Access Support Network involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Access Support Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Access Support Network supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Access Support Network and is it per user, per device, or a flat monthly plan?▶
Pricing with Access Support Network is generally structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses of different sizes.
Customer Reviews