Industries Served
HealthcareRetailManufacturingEducationFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Tekklina (IT Services & Computer Repair) is a managed service provider based in Victorville, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Tekklina serves a diverse range of industries, providing tailored support that enhances operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tekklina for their responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
Tekklina serves Victorville and surrounding areas including Hesperia, Apple Valley, and Adelanto. Major freeways in the vicinity include I-15 and CA-18, with local landmarks such as the Victor Valley Museum and the Mall of Victor Valley.
Pricing Model
Tekklina typically employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does Tekklina (IT Services & Computer Repair) provide in Victorville, California, and which industries do you specialize in locally?▶
Tekklina offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and education.
How fast is Tekklina (IT Services & Computer Repair) average response time for tickets in Victorville, California, and do you offer after-hours support?▶
Tekklina typically responds to support tickets within a few hours during business hours. They also provide after-hours support for urgent issues to ensure continuous service.
Does Tekklina (IT Services & Computer Repair) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tekklina is equipped to manage cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Tekklina (IT Services & Computer Repair) look like for a new client, and how long does it take?▶
Onboarding with Tekklina involves an initial assessment of IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Tekklina (IT Services & Computer Repair) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tekklina supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Tekklina (IT Services & Computer Repair) and is it per user, per device, or a flat monthly plan?▶
Tekklina operates on a flat monthly pricing model with tiered options based on service levels, allowing businesses to choose a plan that best fits their needs.
Customer Reviews