Industries Served
HealthcareFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Red Cup IT is a managed service provider located in Garden Grove, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security for various industries. With a focus on reliability and customer support, Red Cup IT aims to empower organizations by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Red Cup IT for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Red Cup IT serves the Garden Grove area and nearby cities such as Anaheim, Santa Ana, and Westminster. The business is conveniently located near the 22 and 405 freeways, close to landmarks like the Garden Grove Park.
Pricing Model
Red Cup IT employs a flat monthly pricing model with tiered options based on the services provided. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Red Cup IT provide in Garden Grove, California, and which industries do you specialize in locally?▶
Red Cup IT provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and manufacturing.
How fast is Red Cup IT average response time for tickets in Garden Grove, California, and do you offer after-hours support?▶
Red Cup IT typically responds to support tickets within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Red Cup IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Red Cup IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Red Cup IT look like for a new client, and how long does it take?▶
Onboarding with Red Cup IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Red Cup IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Red Cup IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Red Cup IT and is it per user, per device, or a flat monthly plan?▶
Red Cup IT utilizes a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific requirements.
Customer Reviews