Industries Served
HealthcareFinanceManufacturingRetailEducation
Managed Services Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Grapevine MSP Technology Services is a managed service provider based in Bakersfield, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Grapevine MSP aims to enhance the technological capabilities of businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Grapevine MSP for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
Grapevine MSP Technology Services serves Bakersfield and nearby areas including Delano, Arvin, and Shafter. The service area is accessible via major freeways such as Highway 99 and Interstate 5, with local landmarks including the Bakersfield Museum of Art.
Pricing Model
The pricing model at Grapevine MSP is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Grapevine MSP Technology Services provide in Bakersfield, California, and which industries do you specialize in locally?▶
Grapevine MSP Technology Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Grapevine MSP Technology Services average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
The average response time for tickets at Grapevine MSP is typically within a few hours during business hours. They also provide after-hours support to ensure critical issues are addressed promptly.
Does Grapevine MSP Technology Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Grapevine MSP Technology Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Grapevine MSP Technology Services look like for a new client, and how long does it take?▶
Onboarding with Grapevine MSP involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Grapevine MSP Technology Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Grapevine MSP supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Grapevine MSP Technology Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Grapevine MSP is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
When you need a full service MSP, there's only one choice. Grapevine msp!
The Team at Grapevine MSP are legit. Everyone there is super kind, helpful, and know how to fix things. Big shout out to Corry, he is super helpful!
Thank you to MSP Technology service support. First they help with the Lingo and navagating,so they could do virtual quick assist. Helen L was very patient, explained what she was looking for. My computer is too old to update, however over the phone saved alot of time. Thank you Grapevine Team
Grapevine is so much more than an MSP. We needed a new computer, but decided to build one ourselves for the first time. We were a bit in over our heads, so we decided to give Grapevine a call, hoping they could help. They said no problem!! We brought all our stuff over, and the tech who helped us, James, was so polite and professional. He even explained to us we did pretty good for first timers, said we were almost there, and was thorough in explaining where we went wrong. James had it up and running in no time. Grapevine saved us from so much frustration, and we finally have a running machine!!
I want to click the 10 stars but no option, they are very helpful guys. They know that how to respect the customer . The guy Jamesl was really nice . I have no wording to appreciate them . But I pray for their well wishes from the bottom of my heart.??????????????????????????????????