Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Office1 is a managed service provider located in San Bernardino, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Office1 delivers tailored support that enhances productivity and minimizes downtime, making them a valuable partner for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Office1 for their responsiveness and reliability in addressing IT issues. The team's communication skills and commitment to security are also highlighted as key strengths, contributing to a positive overall experience.
Service Coverage Area
Office1 serves the San Bernardino area and nearby cities such as Redlands, Colton, and Highland. Major freeways include Interstate 10 and Interstate 215, with recognizable landmarks like the San Bernardino County Museum.
Pricing Model
Office1 typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Office1 provide in San Bernardino, California, and which industries do you specialize in locally?▶
Office1 provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Office1 average response time for tickets in San Bernardino, California, and do you offer after-hours support?▶
Office1 typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Office1 handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Office1 has expertise in managing cybersecurity and compliance for both HIPAA and PCI, helping businesses meet necessary regulatory requirements.
What does onboarding with Office1 look like for a new client, and how long does it take?▶
Onboarding with Office1 involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does Office1 support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Office1 supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Office1 and is it per user, per device, or a flat monthly plan?▶
Office1 operates on a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that best fits their needs.
Customer Reviews