Restart Computer Solutions & In- Home Service is a managed service provider located in San Bernardino, California. They specialize in delivering comprehensive IT services to local businesses, ensuring reliable technology support and cybersecurity solutions. By focusing on customer needs, they help organizations enhance their operational efficiency and safeguard their digital assets.
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Clients frequently commend Restart Computer Solutions & In- Home Service for their responsiveness and reliability. Many reviews highlight the effective communication and robust security measures provided, ensuring peace of mind for businesses.
Restart Computer Solutions & In- Home Service serves the San Bernardino area, including nearby cities such as Riverside, Fontana, and Redlands. Major freeways include I-10 and I-215, with local landmarks like the San Bernardino County Museum and the California State University, San Bernardino.
The pricing model typically operates on a flat monthly basis with tiered options, allowing businesses to choose plans based on their specific needs and scale.
Restart Computer Solutions & In- Home Service provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
The average response time for tickets is typically within a few hours during business hours. After-hours support is also available to address urgent issues.
Yes, Restart Computer Solutions & In- Home Service is equipped to handle cybersecurity and compliance needs for HIPAA and PCI, ensuring that client data is protected according to industry standards.
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
Restart Computer Solutions & In- Home Service supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
Pricing typically operates on a flat monthly plan with options based on the number of users or devices, allowing flexibility for businesses to choose the best fit for their needs.
The technician was super friendly, professional, and clearly knew what he was doing. My laptop was running painfully slow, and he had it fixed and running like new in just a few hours, all at a great price. He diagnosed the issue right away, explained everything clearly, and made the whole process quick and easy. I couldn't recommend Restart Computer Solutions enough. Fast, reliable, and absolutely worth it!
Great customer service, quality repairs. This is the best place to go if you need your electronics repaired. The owner is knowledgeable and reliable. I’ve gotten my laptop fixed 3 times already. Won’t hesitate to use his services again if I need to.
I recently purchased my computer here, and it was a fantastic experience overall. The staff, especially Haley and Jose, were incredibly helpful and knowledgeable, guiding me through the various options and ensuring I found the perfect fit for my needs. Their friendly demeanor and willingness to answer all my questions made the process smooth and enjoyable. I truly appreciate their assistance, and I feel confident in my purchase thanks to their expertise.
I understand that when fixing a laptop, it'll be expensive. But the whole experience felt like all the guy was thinking was how to make more money off this rather than try and fix my laptop. First off when I called and tried to get a rough estimate so that I can save some money for it, even telling the guy what exactly was the problem, but he ignored it and said that I still needed to pay a diagnosis charge. I figured it was fine, and I came in, paid the charge, and left my laptop with them. They said it would take 5-7 business days for the problem to be identified, even told me it'll be fixed by then after I had asked them. So, five days go by, I try and call the place and see if the laptop is fixed, but I get the AI assistant or whatever they use on the phone. I just send them a text but get nothing. So while I was on a bus ride back, in the middle of the ride, I got a text asking if I could drop off the charger for the laptop. I'm confused since I had asked them when I first dropped off my laptop if they wanted the charger, and they didn't say a word. I even left it on a desk they had, but they didn't mention anything about it, so I took it home. But luckily I had my backpack with me that had the charger so I dropped it off, was exhausted since I had to walk the rest of the way from their place to my house but I didn't mind it much. However, the next day(being today I post this), I call again to check the progress since he said they only started the diagnosis yesterday. Come to find that the whole thing is gonna cost me more than 600 dollars for the motherboard and the labor cost. Now I was feeling bummed out but then he was adding on how the screen would need to be fixed too even though that wasn't the issue. So I decide to just take the laptop home without fixing it since at that point I can just buy a new laptop. But when I got it, my laptop was all scratched up, the bottom panel for it was broken(like it was actually loose), and there was an ident in the back of the laptop screen as well. The scratches i can kinda understand because that can happen. But how do you make a visual ident into my laptop and break the bottom panel? Can't get a refund for that either since they had me sign that they aren't liable for it. I had thought in the case of that happening of when they are actually fixing my laptop! I'm never coming back and honestly, for laptop repairs, just go somewhere else. Maybe even ask a computer friend or ask online for advice. Someone i know who also worked in a shop like this one, told me that it gets expensive for no reason. Maybe the shop is the greatest at selling laptops or desktops, but they soured my view on them with this experience and like i said, not coming back ever again.
Love this place! Great Hospitality from a girl that help us with the set up for our HP laptop diagnostics. Great Service, Great Hospitality like said, and Great Affordability.