Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
PCtronics | IT Services & Managed IT Solutions is a managed service provider based in Upland, California. They offer comprehensive IT solutions tailored to local businesses, focusing on enhancing operational efficiency and security. With a commitment to reliability and customer satisfaction, PCtronics serves various industries, ensuring that clients can leverage technology effectively to achieve their business goals.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently highlight PCtronics' responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
PCtronics serves Upland and surrounding areas, including Ontario, Rancho Cucamonga, Claremont, and Pomona. The business is conveniently located near the I-10 and I-210 freeways, close to landmarks such as the Upland Metrolink Station and the historic downtown area.
Pricing Model
The pricing model at PCtronics is typically structured on a flat monthly basis, with options available per user or per device, allowing flexibility based on client needs.
FAQ
What services does PCtronics | IT Services & Managed IT Solutions provide in Upland, California, and which industries do you specialize in locally?▶
PCtronics offers a range of services including managed IT, network monitoring, cybersecurity, and data backup solutions. They specialize in industries such as healthcare, finance, retail, and education.
How fast is PCtronics | IT Services & Managed IT Solutions average response time for tickets in Upland, California, and do you offer after-hours support?▶
PCtronics typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does PCtronics | IT Services & Managed IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PCtronics is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with PCtronics | IT Services & Managed IT Solutions look like for a new client, and how long does it take?▶
Onboarding with PCtronics involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does PCtronics | IT Services & Managed IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PCtronics supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with PCtronics | IT Services & Managed IT Solutions and is it per user, per device, or a flat monthly plan?▶
PCtronics offers flexible pricing options, typically structured as a flat monthly fee, with additional choices available per user or per device, allowing clients to select the best fit for their needs.
Customer Reviews