Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
GetMyDrivers is a managed service provider based in Pasadena, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and security, GetMyDrivers serves a diverse range of industries, helping organizations enhance their technology infrastructure and improve operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise GetMyDrivers for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
GetMyDrivers serves Pasadena and surrounding areas including Glendale, Burbank, and Arcadia. The service area is accessible via major freeways such as the I-210 and I-134, and is near landmarks like the Pasadena Civic Auditorium and the Norton Simon Museum.
Pricing Model
GetMyDrivers typically employs a flat monthly pricing model with tiers based on the services required. This allows businesses to choose a plan that best fits their needs, whether it's per user or per device.
FAQ
What services does GetMyDrivers provide in Pasadena, California, and which industries do you specialize in locally?▶
GetMyDrivers provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is GetMyDrivers average response time for tickets in Pasadena, California, and do you offer after-hours support?▶
GetMyDrivers typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does GetMyDrivers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, GetMyDrivers provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with GetMyDrivers look like for a new client, and how long does it take?▶
Onboarding with GetMyDrivers involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the services required.
What tools and platforms does GetMyDrivers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
GetMyDrivers supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with GetMyDrivers and is it per user, per device, or a flat monthly plan?▶
GetMyDrivers uses a flat monthly pricing model that can be tailored based on the number of users or devices. This allows businesses to select a plan that best fits their operational needs.
Customer Reviews
Terrible experience with GetMyDrivers.
Signed up in May 2025, tried to cancel the same dayâ€â€was told I couldn’t. They kept charging me monthly despite repeated calls. No refund, no cancellation. Had to dispute charges through my credit card. Still dealing with it. Do not trust this company.
They’re dishonest and make cancellation nearly impossible.
Would not recommend, their program ushers you into subscription and provides little to no details afterwards. Their program itself is intuitive so this is obviously by design to keep taking your money.
I am extremely satisfied with US Tech Support. you are able to contact them anytime of day or night. 7 days a week. YEAH! Many times the first tech you speak to can help you with an issue. Or you will be transferred to a tech that can help. Sometimes you have to wait for the 2nd advanced tech to help. But they will give you a time frame when to expect a call back. I LOVE that this can be done at home, and I don't have to drop off the computer at Computer place for support with a problem. One time my screen was totally black. Could not use the computer. I called them and they were able to get into the computer and correct the problem. YEAY!!!! I highly recommend this company. I am not a commuter Geek by any means. They are worth the money to have peace of mind knowing that they can fix my computer.
The app was good for what it does. The issue I had was with cancelling. I made sure to read the fine print and cancelled the support right away. However, when I tried to cancel the subscription 3 times, the first 2 agents kept telling me to wait since my subscription was a yearly one and kept doing advertising instead of cancelling. The 3rd agent, after further convincing from me told me the subscription is cancelled. I have proof of this, screenshots taken btw. Then I got an email saying the subscription will renew and I had to call in. On the call 18 minutes of everything but cancelling, for them to finally cancel at the end. Not to mention that when I asked how I can cancel online, they refused to tell me and just said contact us. Never again.
US Tech has been helpful to me for years. Just the last few days have been frustrating trying to cancel my online backup. But everyone persevered and we got it done.